Resident Resources
Everything you need as a PRNac tenant
Quick Access
Submit Maintenance Request
Please fill out all fields below to submit your maintenance request. For emergencies, please call (936) 554-6715 immediately.
Emergency Maintenance
For urgent issues that require immediate attention (water leaks, electrical hazards), please call our 24/7 emergency line. Note: No heat or no AC are only considered emergencies if infants or elderly are present.
Call (936) 554-6715⚠️ For emergencies, please CALL - do not text
Helpful Tips for Residents
Rent Payment
- • Rent is due on the 1st of each month
- • Late fees may apply after the grace period
- • Pay online 24/7 through our secure portal
- • Set up auto-pay to never miss a payment
Maintenance
- • Submit non-emergency requests through this form
- • We respond to requests within 24-48 hours
- • Change HVAC filters monthly
- • Report any leaks or damage immediately
Lease Renewal
- • We contact you 30 to 45 days before lease end
- • Renewal process is simple and quick
- • Contact us if you have questions
- • Notice required for move-out varies by lease
Communication
- • Office hours: Monday-Friday, 9 AM - 5 PM
- • Text messages welcome on our main line
- • Email us at Info@PRNac.com
Have Questions?
Our team is here to help with any questions or concerns you may have.